Help
Frequently asked questions
Quick answers about shipping, sizing and returns. Can’t find what you’re looking for? Email us at contact@wearodaline.com and we’ll reply within 1 business day, Monday to Friday.
Orders & shipping
When will my order arrive?
Orders ship within 1-3 business days, and most arrive 8-15 business days after you place your order (that includes processing time). As soon as your order ships, we’ll email you a tracking link. See Shipping & Delivery for the details.
How much is shipping?
Standard shipping is free on US orders of $89 or more, and $7.95 on orders under $89.
Do you ship outside the US?
Not yet. We currently ship within the United States only. We plan to offer delivery to the UK and EU later.
Fit & sizing
How do I find my size?
Measure your bust, waist and hips and compare them with our Size Guide. If the product page has a fit note, read it too: it tells you whether the piece runs true to size, small or relaxed. Between sizes? Size up in fitted styles; in relaxed styles take your usual size. Or email us and we’ll help you decide.
Do you carry plus sizes?
Yes. Selected styles come in sizes up to 3X, and you’ll find them in our Curve collection. Every product page lists the sizes available for that piece.
Returns
What is your return policy?
You can return unworn items with their original tags within 30 days of delivery. Return shipping is paid by you, unless the item arrived faulty or isn’t what you ordered. Earrings are final sale for hygiene reasons. Read the full Returns & Exchanges policy.
Can I exchange for a different size or color?
The quickest way is to place a new order for the size or color you want, then return the original item for a refund. That way your new piece is on its way right away, instead of waiting for your return to reach us.
Pricing & payment
How do the multi-buy savings work?
Buy any 2 clothing items and save 10%, or buy 3 or more and save 15%. The saving is applied automatically at checkout, no code needed. Accessories from Complete the Look (earrings, bows, belts and clutches) are not included in the multi-buy offer.
Why don’t you show “was” prices?
Because we don’t inflate prices just to mark them down. Every piece has one fair price from the day it launches, so you never have to wait for a sale or wonder whether you paid too much. The only savings we offer are the ones you can see: our multi-buy savings and a welcome offer on your first order.
Which payment methods do you accept?
We accept major credit and debit cards, plus express options such as Shop Pay, Apple Pay and Google Pay where available. Payments are processed securely by Shopify at checkout, and we never see or store your full card details.
Still have a question? Contact us